Clients like the sausage, but not the sausage making

I find many clients respond positively when you tell that you like to work collaboratively. The reality is that they really just want to see the final product. The messiness of rolling up your sleeves and hashing out different solutions to large and small problems is just something they would rather leave up to you. I guess that's OK. It's why they hired you, but I have a suspicion that those clients' who aren't participating aren't getting their money's worth.