"The annual survey of wireless customer satisfaction from Consumer Reports hits the streets this week and it doesn’t have much good to say about AT&T. In a canvass of more than 50,000 readers spanning 26 U.S. cities, the organization found the carrier had the lowest customer-satisfaction rating in 19 cities surveyed; Verizon ranked highest." ~ AllThingsD
The Apple/AT&T saga continues. Once againAT&T wouldn't have these problems if we could just get away from these idiotic exclusive phone/carrier deals. Hopefully, this will be a lesson learned. It only ends up costing customer frustration and angry.
The funny part for me is that I don't even care about the phone part. If anyone is listening, I just want the iTouch with stable 3G access. I'll go and buy a cheap pre-paid cell phone and be perfectly happy.